My name is Gillian Bates and I live in Sidcup. Six months ago, I had an arm lift, which I paid for privately.
How was the loose skin on your arms impacting your everyday life?
Well, I've had loose skin on my arms since I was a late teenager. So, it impacted in ways where I had to wear bigger clothes because my arms wouldn't fit in the smaller ones. And so, the rest of my clothes are baggy. I had no confidence so I couldn't wear short sleeve tops. I’ve never been able to do that. So, it's made a huge difference to me having it done.
At what point did you choose to book your initial consultation?
I've had two consultations previously, with different Consultants in different establishments, and I wasn't happy with the surgeon. So, I didn't go ahead then. But I’ve had surgery with Benenden Healthcare before, at the hospital, and I was really happy with the care that I got at the hospital itself. And so, I just decided to look up to see if they did cosmetic surgery, and they did. And so, I looked up some of the surgeons and I met with Simon Mackey, and I was really happy with him and that's why I went ahead with the surgery.
Why did you choose Benenden Hospital over a cosmetic clinic?
I wanted to make sure that it was going to be safe, and that the environment was clean, and I was happy with the consultant, really, mainly.
Who supported you through your arm lift surgery?
My surgeon was Simon Mackey, and my care nurse was Kate Comrie. And then I had other nurses after the surgery, and they were all excellent. They answered all the questions that I wanted to know the answers to, really friendly and made me feel very comfortable throughout the whole process.
What preparation and guidance did you receive?
I had two consultations prior to having the surgery, just to make sure that I understood what I was going to be doing and what could happen if anything went wrong.
So, they prepare you very well to make sure you totally understand what you're letting yourself in for, if you want to put it that way! But I was very happy with how they explained things and the process of the healing as well. That's very important for me, taking time off work, so, I wanted to know what the process was for that.
How did you find the environment at Benenden Hospital?
Well, I've had previous surgery in Benenden Hospital, and it is a stunning area. The hospital itself is clean, it's just a lovely hospital and very makes you feel very comfortable and very welcoming staff.
What was your experience like on the day of your arm lift surgery?
So, I was taken into a private room and then I met with the Anaesthetist. That was probably the only worry that I had, because I really don't like cannulas. They go in your hand, and I find that excruciatingly painful. So, he listened to what I had to say and then he gave me a little bit of gas and, actually because of the surgery, they needed to put it in my foot rather than my hand anyway.
So, I was really happy with that, and it made a significant difference for me that I was comfortable to go into the actual theatre, ready. And I had no other worries because all of the other questions had been answered. So, I was prepared for it.
How was the aftercare?
I was given medication and bandages and recommended things to buy that would help, like compression garments. And then I had several appointments with Mr Mackey and Kate, the nurse, afterwards to make sure everything was going really well.
So, yeah, very happy with the care and the aftercare as well as before the operation.
How is your life after arm lift surgery?
Significant. I wouldn't be sitting here now with my arms out if I hadn't had it done. And then hopefully people will see the before and after photographs as well. So, you can just see what a huge difference it’s made.
What would be your advice to anyone considering arm lift surgery?
Well, what I would say is that if you're considering having an arm lift, I would do it sooner rather than later. I'm 62 now and I wish I'd done it years ago. So, if you're worried about the recovery, the recovery really wasn't too bad. It's a couple of weeks of really not being able to do very much at all and then you might have painkillers to start off with, but you don't need them a couple of weeks after that. And so, you just have to be really careful about what you do.
So, mine's now six months in and I've got complete movement in my arms. I've never ever worn a short sleeve top before. So, it's just huge for me that I can sit here in front of a camera and be interviewed looking like this. So, yeah, it's quite a significant difference for me.