Self-pay

Self pay treatment

Why Benenden Hospital

Self-funded healthcare is the smart way to get you on the road to recovery. You might choose to use Benenden Hospital as a self-funded patient if you don’t have private medical insurance; if you do have private medical insurance, but the policy doesn’t cover the treatment you need or if you're worried about NHS waiting lists or have been waiting too long already.

Thinking about self-funding your treatment?

To find out more about arranging your self funded treatment with Benenden Hospital please contact us:

Common questions

Why would I self-fund?

There are three main instances when self pay healthcare could be your preferred option:

  • You don’t have private medical insurance.
  • You do have private medical insurance, but the policy doesn’t cover the treatment you need.
  • You’re worried about NHS waiting lists or have been waiting too long already.
What is included?

Once you have agreed your self-pay price with the hospital, the following package is included as appropriate:

  • A consultant consultation
  • An initial x-ray or ultrasound scan
  • Preoperative assessment and, if indicated, a preoperative assessment with the anaesthetic consultant
  • The surgery or procedure itself (e.g. hip or knee replacement)
  • Post-operative physiotherapy while an inpatient at the hospital
  • Follow up consultation at Benenden Hospital
  • Your price includes up to 3 nights of overnight stay as clinically necessary. If together, we consider that you may need an extended stay because of any other reasons that are not directly linked to your clinical recovery, additional charges may apply
  • Your price includes x-rays and ultrasound scans if needed, but not MRI scans, which would be extra if indicated and agreed. Certain types of prosthesis may also incur extra costs. Please ask your consultant about this
  • All medications prescribed throughout your inpatient stay at Benenden Hospital will be covered in your package price (including medications prescribed to take home) If further medications are needed once you are an outpatient these will be charged for
Benefits of self pay healthcare at Benenden Hospital
  • Treatment in a hospital rated Outstanding by the Care Quality Commission
  • Competitive prices
  • Quality-assured medical and nursing care
  • Choice of appointment times to suit your schedule
  • Continuous care from your consultant
  • Comprehensive information about your procedure and aftercare
  • Private room with en-suite shower for overnight stays
  • Healthy eating options for all meals
  • Free use of phone, TV and radio in your room
  • Free parking for you and your visitors
A guaranteed price

A hospital visit can be worrying at the best of times, and, when you’re paying for it, you don’t need the added stress of unknown costs. With Benenden Hospital, you can rest assured that we’ll give you a guaranteed price, based on your precise individual needs, with no hidden costs. The price will include all hospital fees, your consultant's fee and, if necessary, your anaesthetist fee.

For common surgical procedures, we’re able to offer a fixed price over the phone. Call us on 01580 242521.

Our price guide

Even if you haven't seen a consultant yet, and don’t know what treatment you need, we can give you a comprehensive price guide, so you can get a picture of the kind of costs you can expect. It’ll cover accommodation, nursing, theatre fees, drugs and dressings, the surgeons’ fees and anaesthetists’ fees. It won’t usually include the cost of an initial consultation or diagnostic tests, although we’ll do our best to provide you with an honest estimate.

Your Self Pay Care Package

Once you’ve had your initial consultation and sufficient tests to come to a diagnosis and decide upon a treatment, we’ll create your Self Pay Care Package, which you’ll receive by post. It’ll list exactly what’s included and give you a fixed price for everything.

In a few cases, we might not know what your treatment will be at this early stage. If so, we’ll give you a basic price and list the possible additions.

For a full list of our prices, visit our price list page.

How and when do I pay?

If you’re self-funding, you have to pay before you can have your treatment. Payment can be made by major credit or debit card, electronic payment directly into our bank account, cash or cheque.

Electronic payment directly into our bank account:

The sort code and account number to pay your balance are on the bottom of the invoice you will have received.

By card:

Card payments can be made in person or over the phone on 01580 240 333 ext 7470, quoting your invoice number. We unfortunately do not accept American Express.

By cheque:

Your cheque should be made payable to Benenden Hospital Trust, and remember to write your hospital account number on the back. Send it to:

Accounts Department
The Benenden Hospital Trust
Goddard's Green Road
Benenden
Cranbrook
Kent
TN17 4AX 

Please note that to ensure your admission, we must receive our cheque at least seven working days before your appointment.

How to book

If your GP considers your condition requires specialist diagnosis and possible treatment, they can refer you to a consultant at Benenden Hospital. Your GP will also need to provide us with a letter of referral.

Either you or your GP can contact us to arrange your first outpatient appointment. Call 01580 242521 to speak to our Private Patient team.

Private Patient Terms and Conditions

Below you can find a downloadable PDF of our terms and conditions for Private Patients.

Private Patient Terms and Conditions downloadable PDF

Treatment prices

You can trust Benenden Hospital to give you outstanding personal care for a guaranteed price, based on your precise individual needs, with no hidden costs. The price will include all hospital fees, your consultant's fee and, if necessary, your anaesthetist fee.

Subscribe to our newsletter

Sign up to receive monthly updates on healthy living and hospital news

By submitting your name and email address to Benenden Hospital, you’re giving us permission to send you a newsletter which will contain marketing information on our treatments and services. You may unsubscribe at any time by clicking the link within the newsletter or by contacting us directly. Our Privacy notice is available at https://www.benendenhospital.org.uk/privacy-notice