Visitor information
Welcome to our outstanding Hospital. Whether you are visiting a friend or family member, we have put together some useful information to help you while you're here.
Visiting times
Visitors are welcome from 11am to 1.30pm and 3pm to 8pm.
Please note, however, on certain occasions visits may be restricted or at the discretion of the Ward Manager. Children are allowed to visit by prior arrangement with the Ward Manager and we ask that visitors do not disturb other patients.
Parking
Free parking is available on site.
On arrival
Please register at our main reception on arrival. Our friendly team will be able to direct you to where you want to go. Visitors are requested to switch off mobile phones inside Hospital buildings.
How can I contact the patient in an emergency?
Call us on 01580 240 333 and ask to be put through to the relevant department.
Where to stay locally
If you wish to stay in the vicinity of Benenden, local accommodation is available in the Benenden area or in nearby Tenterden and Cranbrook including.
If you decide to come by rail our two closest stations are Headcorn and Ashford International. There is a complimentary bookable shuttle bus to and from the Hospital.
If you do not have your own vehicle or transport, we can collect you from any one of the hotels or B&B's on our accommodation list.
Benenden Hospital accommodation list
Bookings can be made up to 48 hours beforehand by contacting the transport team on 01580 857 412 or kenttransport@benenden.org.uk. This service is available Monday to Saturday (excludes bank holidays and weekends).
Facilities at the Hospital
The Pavillion is situated in the main hospital building and serves hot meals, salads, sandwiches, snacks and beverages between 7.45am and 6pm Monday to Friday and Saturday 8am to 3pm. It is closed Sundays and bank holidays, however, there is a snack vending machine in the lower atrium . There is also a cash machine available on site.
Our on-site Pharmacy is situated in the hospital Atrium and is open Monday- Friday from 9.00 - 17.00 each day. The Pharmacy is able to dispense private prescriptions and also stocks a range of over-the-counter medications for common ailments such as coughs, colds and hayfever. Talk to a member of the Pharmacy team for advice on travel medication and smoking cessation products.
Pets
For reasons of hygiene, only guide dogs are allowed on Hospital grounds or premises.
Smoking policy
If you wish to smoke, there is a shelter outside the building in the Hospital’s grounds. For everyone’s comfort and safety, we ask patients and visitors not to smoke anywhere else in accordance with current regulations.
Hospital chapel
The Hospital Chapel, St Margaret's, is open for private prayer and can be found along the road to the right as you exit the main car park.
