I have a question about inpatient facilities

My room

You’ll enjoy the peace and tranquillity of your own room with a comfortable, fully adjustable bed, en-suite facilities, TV and telephone and free Wi-Fi.

You’re welcome to use your own mobile phone or tablet, but you may be asked to switch it off if it interferes with any clinical equipment.

Meals

Depending on your procedure, you’ll be able to order a meal from our Pavilion Restaurant. If you’re only in for a short time, we’ll provide you with hot or cold drinks. If you have any special dietary needs, please let us know.

Storing my valuables

Your valuables can be stored in a lockable bedside cabinet. Please note: Benenden Hospital cannot be held responsible for any loss or damage to property.

Visitors

As per Government guidance, footfall is restricted in healthcare settings. Where possible, you should attend alone. However, if you have an appointment in our Eye Unit or you have additional support needs, you can be accompanied.

En-suite rooms at Benenden Hospital

Who can help me if I need something during my stay?

During your stay with us, the Ward Administrator can help with any non-clinical needs, such as ordering food or speaking to relatives.

We ask that enquiries are made by your next of kin, who can then pass on information to other family and friends. We also ask that, when they phone, they tell us your full name and their relationship to you. If you don’t want us to give information to enquirers, please let your nurse know.