Using my membership to access treatment at Benenden Hospital

Once you’ve been a Benenden member for six months you can ask for help with a range of common procedures across medical specialities. You’ll also have access to special member discounts on certain treatments that aren’t covered by your membership, such as hip and knee replacement.

Frequently asked questions

Does the hospital have free parking?

Whether you’re visiting as a patient, family member or friend, we want your visit to be as stress-free as possible, including being able to park for free.

Can I bring a friend or family member to my appointment?

For us to be able to maintain social distancing guidelines, we ask that only the patient attends the appointment. Accompanying visitors are not allowed into the main hospital but can buy takeaway hot or cold drinks and snacks from our Pavilion restaurant.

I want to find out more about Benenden Hospital’s Consultants

Our patients are at the heart of everything we do so, when you come to our hospital, you’ll be treated by specialist, well-respected Consultants who are supported by experienced, compassionate nursing teams.

What will my initial appointment involve?

Meeting your Consultant is the first step to getting your health back on track. If you’re worried about your condition, or unsure what treatment will involve, they’re here to answer your questions and concerns and guide you to the decision that’s right for you. They’ll also discuss the next steps to booking your treatment.

My local GP surgery has a long wait time and I want to book a GP appointment with my membership

As soon as you join, you’ll be able to access Benenden Health’s 24/7 GP Helpline. This gives you access to phone consultations 24 hours a day, seven days a week and video consultations which are available seven days a week between 8am and 10pm (excluding bank holidays).

Alternatively, if you’re looking for a face-to-face GP appointment, we offer a private GP Service which includes a 25-minute appointment for £95.

I’ve had my appointment for treatment or surgery; what happens next?

If you need further treatment, and it’s covered by your membership, you’ll be contacted direct by our Patient Appointments Team to arrange a convenient date.

I’ve had my treatment at Benenden Hospital and need some follow-up support

If you have any worries once you’re home, please don’t hesitate to call us on the number on your discharge letter for help and advice.

I’m a member but haven't visited the hospital before and want to know more about it

The hospital was opened in 1907 by the National Association for the Establishment and Maintenance of Sanatoria, to treat postal workers suffering from tuberculosis (TB). The Association had been founded by a consortium of trade unions and friendly societies, and the Benenden Healthcare Society became a member.

Once the consortium disbanded, the Benenden Healthcare Society took over the sanitorium, expanding treatment to include chest complaints and cancer diagnosis. Soon came an operating theatre, surgical wards and an x-ray department.

Now an independent hospital with charitable status, we provide the best care from our location in the heart of the Kent countryside. Find out more about our hospital.

How do I join Benenden Health?

It’s simple to become a member of Benenden Health for only £11.50 per person, per month by signing up on their website. There are no exclusions for pre-existing conditions on joining, no age limits and you won't need to complete a medical questionnaire.

I’m a Benenden Health member and I have a question about my membership

If you have a question about any aspect of your membership, please contact Benenden Health’s Member Services team on 0800 414 8100.