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Benenden Health Members

Benenden Health members' area
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Benenden Health members' area

As a member of Benenden Health, you can access a range of treatments at our CQC ‘Outstanding’ rated Benenden Hospital, nestled in the heart of the Kent countryside.

My treatment is covered by my membership

To request diagnostic tests, treatment or surgery, or to access physiotherapy, call Benenden Health on 0800 414 8100 (8am-5pm, Monday to Friday, excluding bank holidays).
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I want to fund my own treatment

If your procedure isn’t covered, and you need help now, paying for your own treatment is a smart way to get back on the road to recovery. Discounts are available on selected treatments. Call our Private Patient Team or complete our online enquiry form.

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I’m not sure whether my treatment is covered

You can find the full list of treatments and surgeries on Benenden Health’s approved list of procedures. If you’re still not sure, call Benenden Health today.
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I have a question about Benenden Hospital

Does the hospital have free parking?

Whether you’re visiting as a patient, family member or friend, we want your visit to be as stress-free as possible, including being able to park for free.

Can I bring a friend or family member to my appointment?

For us to be able to maintain social distancing guidelines, we ask that only the patient attends the appointment. Accompanying visitors are not allowed into the main hospital but can buy takeaway hot or cold drinks and snacks from our Pavilion restaurant.

I want to find out more about Benenden Hospital’s Consultants

Our patients are at the heart of everything we do so, when you come to our hospital, you’ll be treated by specialist, well-respected Consultants who are supported by experienced, compassionate nursing teams.

I’m a member but haven't visited the hospital before and want to know more about it

The hospital was opened in 1907 by the National Association for the Establishment and Maintenance of Sanatoria, to treat postal workers suffering from tuberculosis (TB). The Association had been founded by a consortium of trade unions and friendly societies, and the Benenden Healthcare Society became a member.

Once the consortium disbanded, the Benenden Healthcare Society took over the sanitorium, expanding treatment to include chest complaints and cancer diagnosis. Soon came an operating theatre, surgical wards and an x-ray department.

Now an independent hospital with charitable status, we provide the best care from our location in the heart of the Kent countryside. Find out more about our hospital.
Can I get treatment through my membership immediately?
  • For medical diagnostics: you can call Benenden Health straight away when the wait on the NHS is over three weeks
  • For medical treatment: you can call Benenden Health straight away when the wait on the NHS is over five weeks

To find out more, visit the Benenden Health website.
What will my initial appointment at the hospital involve?

Meeting your Consultant is the first step to getting your health back on track. If you’re worried about your condition, or unsure what treatment will involve, they’re here to answer your questions and concerns and guide you to the decision that’s right for you. They’ll also discuss the next steps to booking your treatment.
I’ve had my appointment for treatment or surgery; what happens next?

If you need further treatment, and it’s covered by your membership, you’ll be contacted direct by our Patient Appointments Team to arrange a convenient date.
I’ve had my treatment at Benenden Hospital and need some follow-up support

If you have any worries once you’re home, please don’t hesitate to call us on the number on your discharge letter for help and advice.
How do I join Benenden Health?

It’s simple to become a member of Benenden Health for only £11.50 per person, per month by signing up on their website. There are no exclusions for pre-existing conditions on joining, no age limits and you won't need to complete a medical questionnaire.

You can find out more about the benefits of being a member on the Benenden Health website.
What's covered under my Benenden Health membership?

You can find out more about what's included in your membership on the Benenden Health website.

Vita Health virtual classes

As part of your membership, you have unlimited free access to Vita Health's virtual live fitness classes. Choose from sessions to help improve your physical health (including Pain Management, Working well at home, Pilates, Stretch & Flex and Strength & Balance), mental health (including Managing Change, Managing Stress and Resilience, Improving Sleep, Introduction to Mindfulness, Mindfulness Classes, Building routine) and lifestyle (Diet and nutrition, Managing remote teams)

Each class is presented by clinicians and expert trainers and are designed specifically to help with issues that may have started or worsened during the current COVID-19 crisis and national lockdown.

Visit the Vita Health website for further details and to book.
My local GP surgery has a long wait time and I want to book a GP appointment with my membership

As soon as you join, you’ll be able to access Benenden Health’s 24/7 GP Helpline. This gives you access to phone consultations 24 hours a day, seven days a week and video consultations which are available seven days a week between 8am and 10pm (excluding bank holidays).

Alternatively, if you’re looking for a face-to-face GP appointment, we offer a private GP Service at the hospital - which includes a 25-minute appointment for £95.
I’m a Benenden Health member and I have a question about my membership

If you have a question about any aspect of your membership, please contact Benenden Health’s Member Services team on 0800 414 8100.
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You're in safe hands at Benenden Hospital

Hospital visits can be worrying, especially right now. Our spacious CQC Outstanding hospital has measures in place to keep you safe.

How we're keeping you safe