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Using your health insurance at Benenden Hospital

Private medical insurance helps pay for private diagnosis and treatment. Cover may be provided by your employer or bought directly. Some policies also cover family members. Your insurer usually pays us directly, subject to your cover.

Whether you have an individual policy or workplace health insurance, Benenden Hospital makes it easier to get the care you need. We offer fast access to consultations, diagnostics and treatment, at a location that's closer than you think.

Our highly respected consultants and caring staff provide personalised support from your first appointment to recovery, reflected in our high patient satisfaction rates. Use our consultant search to find one recognised by your insurer.

Using your health insurance to access treatment at Benenden Hospital

If you have health insurance through your employer or an individual policy, you may be able to use it for consultations, diagnostic tests, scans and treatment at our hospital in Kent.

In this video, we explain the process, from getting a referral and checking your cover with your insurer, to receiving an authorisation code and booking your consultation.

With expert consultants, modern facilities, private rooms and free parking, Benenden Hospital welcomes patients from across the south east.

Video transcript

Have you got private medical insurance through your employer, or an individual policy? Did you know that you can use your insurance to arrange a consultation, diagnostic tests and treatment at our hospital - safe in the knowledge that payment will be made directly by your insurer?

Using your private insurance means that you could get seen by one of our experts within days. Enjoy fast access to any tests and scans you need and avoid long waiting times for treatment.

Benenden Hospital is located in a tranquil countryside setting, easily accessible if you live in Kent, East Sussex or London. We offer highly respected consultants, modern facilities, comfortable private rooms with en-suite wet room facilities and free parking.

You can access outstanding care in three simple steps. Step one, contact your GP. When you have an appointment with your GP, or other health professional, let them know that you have private medical insurance and want to be referred to Benenden Hospital. If you know which consultant you'd prefer to see, ask them to add that to the letter.

Step two, contact your insurer. Once you have your referral details, they'll need to confirm that your condition is covered, your chosen consultant is covered, and whether each stage of your journey - from initial appointment through to treatment - can be carried out at Benenden Hospital.

Step three, contact us. Once you have your GP referral and your insurer has given you an authorisation code, you can book your initial consultation with us by calling 01580 242521. Visit our website today to find out more.

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Thinking about using your health insurance to access treatment?

To find out more about arranging your treatment with Benenden Hospital please call our Private Patient team:

Page last reviewed: 19 October 2026