Thinking about using your private medical insurance to access a treatment?
To find out more about arranging your treatment with Benenden Hospital please contact:
If your hospital visit is being funded by an insurance company, payment will be made direct by your insurer in line with agreements we hold with them. To ensure that your insurance company can make the payment, please take note of the following steps. Not all insurance plans cover the same things. It’s important to check exactly what you are covered for with your insurance provider.
To claim using your private medical insurance, you will most likely need a referral from your GP or other health professional. In some instances it is possible to self-refer such as when requesting physiotherapy – check with your insurer. Ask your GP to refer you to Benenden Hospital.
Before you attend hospital for consultation or diagnostic tests, it’s essential that you get authorisation from your insurance company.
We're recognised by the major insurance companies listed below. If your insurance company isn’t listed, call your insurer and ask for a referral to Benenden Hospital.
Request Benenden Hospital if asked what hospital you would like to attend.
So, before your first appointment, you should contact them to check the following:
Once you have your referral from your GP, and have contacted your insurance company for authorisation, you can call our Private Patient Team on 01580 363158 who'll give you all the information you need about the available treatments, Consultants and booking details. If you're given a pre-authorisation reference please pass it on to the team.
Before admission, we’ll write to you asking for the following details:
Please bring these details to your first appointment. It’s vital that we have this information before admission because insurers may refuse to make a payment they haven’t pre-authorised. In that case, you’d be liable for the entire bill.
Hospital visits can be worrying, especially right now. Our spacious CQC Outstanding hospital has measures in place to keep you safe.
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