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Our commitment to quality of care

As an independent hospital, we pride ourselves on the quality of our patient care. When you come here you will be treated with respect and receive the best medical care we can offer regardless of age, race, gender, disability, sexual orientation or religion.

When you visit the hospital

Benenden Hospital is an ultra modern private hospital, rated as Outstanding by the Care Quality Commission, set in the heart of Kent. Patients are at the heart of everything we do at Benenden Hospital, where we have created a caring environment full of kind and compassionate people to make you feel better sooner.

Our senior nursing team are there to ensure that your care and treatment is delivered in a safe and effective way, and one of our experienced clinical team will be responsible for the delivery of your care.

If you're treated here

You can be assured that we will maintain your privacy and dignity. You will also have access to a doctor at any hour of the day or night during your stay.

When you leave the hospital

You will be given all the information and medication you need to return home safely and in comfort. We will tell you who to contact if you have further concerns and, if you wish, we will contact you to ensure that all is well.

If you would like to give us feedback

Whether delivered verbally or in writing, we guarantee that it will be thoroughly investigated and that you will receive a timely response.

Benenden Hospital is committed to developing a positive health and safety culture where the inherent risks in healthcare provision are controlled and reduced through the involvement and commitment of all staff in delivering a quality service.