Hello and welcome to this short guide on how to register for and log in to My Patient Hub.
The example shown in this video uses dark mode. If your device is using light mode, your screen may appear slightly different, but the steps remain the same.
If you have received an email invitation to join My Patient Hub, this video will show you how to create your account, link it to your hospital record, and access the portal.
To begin, follow the link provided in your email invitation.
You will be taken to the My Patient Hub sign in page.
If you no longer have access to the email, you can also visit the Benenden Hospital website and select My Patient Hub from the top right hand corner of the page.
On the My Patient Hub page, select Login or Sign Up to continue.
On the sign in page, select Sign Up Now next to Don't have an account?
To create your account, enter your email address, then select Send Verification Code to continue.
A verification code will be sent to your email address.
Enter the code as shown on the screen, then select Verify Code to continue.
If the code does not arrive straight away, please allow a few minutes and check your junk or spam folder before requesting another code.
Create a password for your account and enter it again in the Confirm Password field.
Once you have entered your password, select Create to finish setting up your account.
You will now be taken to the Link Account page, where you can link your My Patient Hub account to your hospital record.
You will be asked to enter your Patient ID. This is different from your Benenden Health membership number and should not be entered here.
A Benenden Health membership number will usually begin with a 0, whereas a Patient ID will not.
Next, enter your surname as requested.
When entering your date of birth, use the drop down lists provided to select the day, month and year. Do not type the date directly into the field.
Once you have entered your details, select Send Verification Code.
Enter the verification code when prompted, then select Link Account.
Once your account has been linked successfully, you will be taken directly to My Patient Hub.
The next time you visit My Patient Hub, simply sign in using the email address and password you used when you registered.
That completes the registration and login process for My Patient Hub.
Thank you for watching.
