Close Button

Benenden Hospital welcomes Employee Experience Officer

Employee Experience Officer, Josephine Baker

When you think of a career change what are the things that you consider?  There are of course the usual things that spring to mind – salary, promotional prospects, flexible working, values of the organisation. But do you ever think about how your wellbeing will be supported by your employer?

We've recently welcomed our new Employee Experience Officer, Josephine Baker, to Benenden Hospital.

Josephine says: “My background has always been in employee engagement. Before I joined Benenden Hospital, I was the Learning and Experience Advisor at IC24, which is a healthcare organisation of over 1,000 employees. They manage the NHS 111 contact centres.

About the Employee Experience Officer Role

Josephine continued: “My role as an Employee Experience Officer here at Benenden Hospital has been designed to identify and deliver key projects and initiatives that champion and support our employees. It puts them at the centre of everything we do and our processes in health wellbeing, learning and development, leadership, engagement and talent optimisation, seek to create the best possible overall employee experience.

“The role is designed to champion great employee experience which is critical to meeting our organisational objectives. We want to provide as healthy an environment as we can, so that our people can thrive, through supporting their physical, psychological, social and financial health."

Josephine talks about her role at Benenden Hospital.

What do you love about working at Benenden Hospital?

Josephine said: “There is a lovely and supportive culture, it’s reflective of our core values of being caring, connected, brave and smart. Our people see the hospital community as a family, and it’s really lovely to be a part of that environment.”

Benenden Hospital is one of only 41 organisations in the UK that have been accredited the ‘we invest in wellbeing award’ from the organisation Investors in People. We achieved silver following a global pandemic, and the award says it all – Benenden [Hospital] really does invest in its people’s wellbeing.

Proud receivers of the 'We Invest in Wellbeing' Award 

At Benenden Hospital we're very proud of our employees, who work so hard to enable a safe, comfortable, patient-focused environment for those in our care. We put patients at the heart of everything we do. We attract kind, compassionate and talented people to our modern private hospital, which has been rated as Outstanding by the Care Quality Commission (CQC).

If you're interested in career opportunities at our CQC Outstanding hospital based in the heart of Kent, visit our careers page.

If you wish to apply for a position, please send your cover letter and CV to

Published on 17 February 2022