We currently have an exciting opportunity for a PMI relationship manager to join our established commercial services team. Your role will be to support the hospital in maximizing income opportunities from private medical insurers (PMI) establishing and maintaining engagement with its customers and business partners.
You will be a a dynamic PMI Relationship Manager playing a key role in driving growth from private medical insurers (PMI). This is an exciting opportunity to influence strategic relationships, negotiate contracts, and deliver measurable improvements in revenue and margins.
A 10% performance related bonus is also included in the package
What We’re Looking For - please evidence on your application
- Proven experience managing complex, high-value accounts in the private medical market.
- Strong knowledge of the PMI sector.
- Excellent influencing and negotiation skills.
- Commercial insight and credibility to engage with senior stakeholders.
- A track record of growing income and developing new services.
About us
At Benenden Hospital we put patients at the heart of everything we do. We attract kind, compassionate, and talented people to our ultra-modern private hospital, which opened in 1907 and has been rated as Outstanding by the CQC. We hold JAG accreditation for Endoscopy and have a beautiful setting in the middle of the Kent countryside.
Benenden Hospital offers excellent working conditions and facilities. We promote flexible working and a healthy work/life balance. We are committed to professional development and have excellent training and education facilities. We work hard to make sure that everyone at Benenden Hospital feels involved and shares our values and vision for the future.
About the role
- Manage and develop strategic relationships with PMI providers.
- Lead contract negotiations with existing and new PMI partners.
- Work closely with Commercial, Marketing, Finance, and Business Information teams to achieve growth and margin targets.
- Support Clinical Consultants to increase PMI referrals.
- Ensure accurate billing in line with contracts and activity.
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How We Measure Success
- Growth in PMI income and gross margin.
- Increased PMI patient referrals.
- Achievement of agreed KPIs.
Ready to make an impact?
Apply today and help us shape the future of private medical partnerships.
Skills and experience required
- A track record in successfully managing complex high value accounts in the private medical market.
- Strong knowledge of all aspects of the private medical insurance market.
- Personal credibility and authority as well as commercial / operational insights to engage with Senior Management and external parties
- Able to demonstrate a track record of growing income from existing customers and developing new customers and services.
- Excellent influencing and negotiation skills.
Benefits include
- Competitive salaries
- 27 days Annual Leave plus Bank Holidays
- Defined contribution pension scheme with employer contribution up to 10%
- Membership to Benenden Health which offers a wide range of benefits, discounts and activities
- Excellent Life Assurance benefit
- Free parking
- Subsidised eye tests
- Free Flu vaccinations
- Subsidised on site Restaurant
“I love working at Benenden Hospital, it’s a beautiful location in the countryside”, “the whole organisation is supportive”, “it’s the team, the team are amazing”, “Benenden is a bit like a family”, “the whole atmosphere is brilliant”
These are just some of the reasons why more than 400 people work at Benenden Hospital which has a long history of caring since it was founded in 1907.
How to apply
If you wish to apply for this position, please complete and submit our application form with your CV attached.
If you have any questions or queries please contact kentcareers@benenden.org.uk
Closing Date: 12th January 2026
Please note this vacancy may close prior to the closing date without notice, If a sufficient number of applications are received
Claire Mansfield – Resourcing Officer will then be in touch to discuss further.
If you have further questions please email kentcareers@benenden.org.uk
Together, we work hard to maintain a safe, comfortable, patient-focused environment for the people in our care.
All our vacancies are therefore subject to either a Standard or an Enhanced Disclosure Application to the Disclosure and Barring Service as well as satisfactory reference checks. These procedures need to be completed before all new member of staff can join the hospital.
Full right to work in the UK is required as we do not offer sponsorship as an organisation
In accordance with the General Data Protection Regulation (GDPR), we have implemented a Privacy Notice to inform you, as prospective employees of Benenden Hospital, of the types of data we process about you. Please visit our Careers page to read our Privacy Notice