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How can your employees make more of their private medical insurance?

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Published on 24 April 2023

Providing private medical insurance (PMI) for your employees is a sought-after wellbeing benefit, that can help to reduce absenteeism, boost morale and productivity, and help your team to access faster treatment. But how can your staff make the most out of their PMI? Share our guide to get them started.

In 2023, figures from the Association of British Insurers (ABI) revealed that a record 4.7 million people were covered by Private Medical Insurance (PMI) through their employer. However, many employees don’t know how to access their PMI or what they’re covered for.

1. Get to know your policy

The best place to start is to understand what your PMI policy covers. You can do so online or by downloading their app. Customer support teams are always available to help navigate your policy.

  • What treatments, procedures and services are available to you?
  • How much excess amount would you need to pay before your insurance covers the remaining cost?
  • Which hospitals and Consultants accept your insurer type?

2. Make the most of the benefits

It’s important to note that some insurance policies have waiting periods before certain benefits become available. When you want to use your insurance for a health issue, follow the steps on your providers website to begin booking! Many PMI providers cover support for not only physical health but mental health too so you can speak to therapists and counsellors.

3. Have a conversation with your employer

If you’re unsure on any aspect of your wellbeing benefits, having an open, honest conversation with your employer is the best way to get answers and provide feedback on the provider.

Why choose Benenden Hospital?

With more and more employers focused on supporting employee health, Benenden Hospital is urging South East businesses who offer PMI as a benefit to make their staff aware that they can gain fast access to treatment and services at Kent’s only CQC Outstanding private hospital.

The hospital, based in the tranquil surroundings of the Wealden countryside, is recognised by all major insurance companies such as Aviva Health, AXA Health and Bupa, and offers first-class care from dedicated clinical teams for treatments, including:

Fast access to diagnosis and treatment

With high patient satisfaction rates, treatment by leading and highly respected Consultants and first-class care from dedicated clinical teams, we will ensure that your employees get the diagnosis and treatment they need, fast. Whatever level of PMI cover South East businesses offer their staff, our services will help them return to work quickly, minimising time off and any potential loss of income through illness.

Encouraging privately insured workforces to select Benenden Hospital as their first choice for treatment will ensure they’re healthier, happier and more productive – and they’ll recognise that their employer is putting their wellbeing firmly at the heart of the business.

Discover how your employees can enjoy fast access to treatment using your group private medical insurance and contact us for more information by completing the online enquiry form at the bottom of that page.

Page last reviewed: 23 June 2025