Be the heartbeat of an exceptional patient experience
Are you highly organised, detail-focused, and passionate about delivering outstanding service? Do you take pride in ensuring things run smoothly behind the scenes while making a real difference to people’s healthcare journey? If so, we’d love to hear from you.
We are looking for a Medical Secretarial Support professional to join our dedicated team, playing a vital role in providing a high-quality administrative service that underpins a positive, seamless, and efficient patient experience.
About us
At Benenden Hospital we put patients are at the heart of everything we do. We attract kind, compassionate, and talented people to our ultra-modern private hospital, which has been rated as Outstanding by the CQC. We hold JAG accreditation for Endoscopy and ACSA accreditation for anaesthetics.
Benenden Hospital offers excellent working conditions and facilities. We promote flexible working and a healthy work/life balance. We are committed to professional development and have excellent training and education facilities. We work hard to make sure that everyone at Benenden Hospital feels involved and shares our values and vision for the future.
About the role
This is a key position at the centre of patient care operations, where your work directly supports clinicians, medical secretaries, and patients. You will ensure clinic correspondence is handled accurately and efficiently, while contributing to a responsive, professional, and patient-focused service.
Working across a variety of specialties, you will play an integral role in keeping patient pathways moving smoothly and ensuring every interaction reflects excellence.
Skills and experience required
- Highly organised and detail-oriented, with strong administrative skills
- Experienced in medical or clinical administration (desirable but not essential)
- A confident communicator who works well with colleagues and patients alike
- Able to manage workload effectively in a fast-paced environment
- Committed to accuracy, confidentiality, and high professional standards
- Passionate about delivering an excellent patient experience
Benefits include
- Competitive salaries
- 27 days Annual Leave plus Bank Holidays
- Defined contribution pension scheme with employer contribution up to 10%
- Membership to Benenden Health which offers a wide range of benefits, discounts and activities
- Excellent Life Assurance benefit
- Free parking
- Subsidised eye tests
- Free Flu vaccinations
- Subsidised on site Restaurant
“I love working at Benenden Hospital, it’s a beautiful location in the countryside”, “the whole organisation is supportive”, “it’s the team, the team are amazing”, “Benenden is a bit like a family”, “the whole atmosphere is brilliant”
These are just some of the reasons why more than 400 people work at Benenden Hospital which has a long history of caring since it was founded in 1907.
How to apply
If you wish to apply for this position, please complete our application form.
Then please send this application form, and your covering letter to kentcareers@benenden.org.uk
A member of the HR team will be in contact once the vacancy closes.
Closing Date: 3 July 2026
Together, we work hard to maintain a safe, comfortable, patient-focused environment for the people in our care.
We’re an inclusive employer and welcome applications from people of all backgrounds and walks of life. This includes people with disabilities, people from all gender identities, individuals from all ethnic backgrounds, and those who are neurodivergent.
We actively encourage applications from groups that may be under‑represented within our workforce.
All our vacancies are therefore subject to either a Standard or an Enhanced Disclosure Application to the Disclosure and Barring Service as well as satisfactory reference checks. These procedures need to be completed before all new member of staff can join the hospital.
We want to understand why you want to work in a hospital environment and how your knowledge, skills, qualifications, and experience align with the role you’re applying for, and how they support a caring and respectful culture. These qualities are best shown through your own experience rather than AI‑generated content. While AI tools may be used for general support, we ask that applications are written in your own words and reflect your true abilities and values.
In accordance with the General Data Protection Regulation (GDPR), we have implemented a Privacy Notice to inform you, as prospective employees of Benenden Hospital, of the types of data we process about you. Please read our Privacy Notice