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Working in Support Services at Benenden Hospital

The Management and support teams at Benenden Hospital all play a part in helping the hospital run smoothly and efficiently.

Our Reception and Patient Administration positions communicate with our patients and visitors working closely with the clinical teams. Our Porters, Estates team, Catering staff and Housekeepers play a vital role in maintaining the hospital and grounds and providing services to our patients and visitors.

Our Decontamination Services team is responsible for the decontamination of reusable medical devices received into, used by and sent out from the hospital.

And our back-office departments of Human Resources, Marketing, Finance, Procurement, Governance, and IT all contribute to the running of an exceptional hospital service.

We pride ourselves on supporting each other and this makes Benenden Hospital a great place to work.

Video transcript

I'm currently in the Reservations team lead role, which has been quite a nice natural progression from where I started at the hospital. I actually came back from maternity leave and the opportunity came up and it was too good to miss, so I went for that, and I was well supported by my manager in doing so.

I think one of the things I like most about my role is making the difference to the patients, encouraging the team to be part of that journey for the patient as well and the fact that by helping others we will help each other as well. We're really lucky at Benenden Hospital, obviously our affiliation with Benenden Health means that we do have our Benenden Health membership. We also have access to Vita Health to support us through any mental health issues, so we're well supported here at Benenden Hospital.

I would definitely recommend Benenden Hospital as a place to work; we're so lucky to be surrounded by the beautiful countryside here and it really has a family feel to it.

Current management and support vacancies

Main Receptionist

£24,570 Full time equivalent

permanent contract, Part time (18.75 hours)

We are currently recruiting for a receptionist to join us on our busy main reception desk. You will be providing a high standard of customer service to ensure a positive and highly efficient patient experience.

The position is part time working across a varied working pattern which includes weekends and evenings.

Housekeeping Assistant (Evenings)

£24,570 (Full time Equivalent)

Permanent contract, Part time (12 hours)

We are currently looking to hire an evening Housekeeping Assistant who will implement high standards of housekeeping and customer service for our patients and visitors.  

You will work collaboratively with all departments ensuring patient areas are available whilst being sensitive to patient needs.   The role requires initiative and a methodical approach to undertake routine procedures such as changing linen, cleaning spillages, deep cleaning and clearing away used items and the safe use of chemicals.

Other responsibilities include the provision of uniform, checking stock, allocating stock and keeping accurate records.

This is a Part Time (12 hours a week) vacancy working 9pm until 12am Tuesday to Friday. 

Applicants are preferred to have previous experience in a similar cleaning role with knowledge of chemical usage and training in COSHH. Whilst previous experience  in a healthcare environment is desirable.

Multi Skilled Technician - Mechanical

£32,248 - £37,939 Full time equivalent (plus on call)

Permanent Contract, Part time (30 hours) or Full time (37.5 hours)

We are currently recruiting for a skilled mechanical technician, to join our friendly Estates team. Reporting to the Estates & Grounds Manager, you will carry out planned and reactive mechanical maintenance and projects across the Hospital. Working cross-discipline within the Estates Maintenance Team as required by the Business. 

The 30 hours a week will be worked across 4 days with the non working day being a Wednesday or a Friday. However a full time contract (37.5 hours) over 5 days will also be considered. The role would suit someone who enjoys being part of a dynamic and hard working team who has a real can do attitude. Please note - Due to the possible severity of some call out emergencies, you must be no more than 45 minute drive of the hospital on those occasions. 

Decontamination Services Technician

£24,570 per annum

Permanent Contract, Full time 37.5 hours

We are currently recruiting for a Decontamination Services Technician to support clinical activity and excellence in patient safety by providing a controlled Decontamination Service for reusable medical devices at the hospital. 

Information Governance Manager

£46,000 per annum

Permanent contract, Full time

We are recruiting for an Information Governance Manager in a new role to join our evolving and growing Governance team. The Information Governance Manager will be central to data protection and information governance activities and will play a key role in ensuring compliance with data protection regulations within Benenden Hospital.

The position is permanent, full time and will be based at Benenden hospital, you will be required to visit Benenden Health (based in York, North Yorkshire) roughly five or six times a year and all travel expenses are covered. 

Head of Governance, Risk and Compliance

£73,717 - £86,726

Permanent Contract, Full time

We are currently recruiting for an exciting position within our organisation as Head of Governance, Risk and Compliance. Your role will be to provide high-level leadership across the team of five. Supporting across the organisation with a focus on the role-holder having regulatory compliance expertise whilst supporting risk and governance activities in the team.

This is a permanent, full time position.

I have a question about working in hospital support and management

What is management and support?

Our management and support staff are all our non-clinical departments across the hospital. They provide an excellent service to our patients and visitors as well as our own employees. All departments contribute to the efficient running of the hospital.

What management and support job roles do we have at Benenden Hospital?

We have a variety of roles across the following departments:

  • Administration
  • Catering
  • Finance
  • Grounds and Maintenance
  • Governance
  • Housekeeping
  • Human Resources
  • Information Technology
  • Marketing
  • Procurement
  • Reception
  • Reservations

What training and development are on offer for a management and support role at Benenden Hospital?

Every employee in our management and support teams is offered a career coaching interview and is invited to create a personalised career development plan. 

We provide excellent training in all areas of management and support and it is tailored to the individual’s needs.

Applying for a position

If you wish to apply for a position, please send your application form and CV to kentcareers@benenden.org.uk.

For general vacancy enquiries, please contact Claire Mansfield, Resourcing Officer, by email.