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Random Acts of Kindness Day

Volunteers are an important part of the Benenden Hospital family, providing guiding services and assisting with reception and patient queries in our busy Hospital. This Random Acts of Kindness Day, we spoke to Phil Mason about his reasons for volunteering.

Why do you volunteer?

My wife Pauline and I started volunteering when we retired as a way of staying connected to the local community. We were also looking for something worthwhile to do in our spare time.

But you don't have to be retired to be a volunteer. If you’re looking to make new friends, learn new skills – or share your own – and have a few spare hours during your week, doing something different to your day job is both satisfying and fulfilling.

What volunteering roles are available at Benenden Hospital?

At Benenden Hospital there are many different volunteer roles. Some are ‘behind the scenes’ admin roles while others may be face-to-face with patients in a "meet and greet" role; for example directing patients to their appointments or taking the time to talk, putting them at ease during what can be a stressful time. And if you’re green-fingered, we’re always looking for keen gardeners to help around the Hospital grounds.

Patients tell me that they really appreciate the service. Having a dedicated person to look after them makes such a difference to their hospital experience.

If someone you knew was considering volunteering at Benenden Hospital, or elsewhere, what would you tell them?

We’d encourage everyone to consider volunteering at Benenden Hospital. You’ll be doing something worthwhile in an organisation which appreciates what you do and a makes you feel valued and part of an extended team.

If you’re a friendly person, looking to make a difference by supporting patients and visitors at Benenden Hospital, why not find out more about becoming a volunteer?

Published on 17 February 2020