Are you an organised and proactive housekeeping professional with a passion for delivering exceptional standards and leading teams to success? We are looking for a Housekeeping Coordinator to support the effective day-to-day operation of our housekeeping service, ensuring the highest standards of cleanliness, safety and customer care are maintained throughout the hospital.
This is an exciting opportunity for an individual who enjoys combining hands-on leadership with administration, workforce planning and service improvement within a patient-focused healthcare environment.
We know that great Housekeeping Coordinators bring different strengths, experiences and perspectives. We actively encourage applications from candidates of all backgrounds, including people who are neurodivergent.
We are committed to creating an inclusive recruitment process and working environment. If you need any adjustments during the recruitment process or throughout your employment, we'll work with you to provide the support you need to thrive.
About us
At Benenden Hospital we put patients at the heart of everything we do. We attract kind, compassionate, and talented people to our ultra-modern private hospital, which has been rated as Outstanding by the CQC. We hold JAG accreditation for Endoscopy and ACSA accreditation for anaesthetics.
Benenden Hospital offers excellent working conditions and facilities. We promote flexible working and a healthy work/life balance. We are committed to professional development and have excellent training and education facilities. We work hard to make sure that everyone at Benenden Hospital feels involved and shares our values and vision for the future.
About the role
As a Housekeeping Coordinator, you will play a key supervisory role, providing visible leadership to the housekeeping team. You will oversee operations, ensure high standards of cleanliness, and support the smooth running of services in both clinical and non‑clinical areas.
This role operates on a variable rota and will require flexibility to work weekends and bank holidays as required by the needs of the service.
What You Will Do
- Provide and promote high standards of customer service and cleanliness across all areas of the hospital.
- Provide visible leadership and day-to-day supervision to the housekeeping team, ensuring resources are allocated effectively.
- Conduct housekeeping audits, monitor quality standards, analyse findings, identify trends and support service improvement initiatives.
- Support the Housekeeping Manager in implementing changes to working practices and driving continuous improvement.
- Undertake probation reviews, one-to-one coaching conversations and support the development of housekeeping staff.
- Assist with sickness absence management processes in line with organisational policies and procedures.
- Coordinate and deliver induction and mandatory training requirements, maintaining accurate training records and supporting staff competency development.
- Communicate effectively with colleagues and departments both verbally and in writing.
- Manage Dayforce administration, including staff scheduling, rota amendments, leave requests, time and attendance records, and payroll-related processes.
- Oversee the ordering, control and distribution of uniforms, consumables and linen, ensuring appropriate stock levels are maintained.
- Support compliance with Infection Prevention and Control (IPC) standards.
- Monitor housekeeping equipment, reporting faults and coordinating repairs, servicing and replacements as required.
- Act as the first point of contact for the department in the absence of the Housekeeping Manager, ensuring continuity of service and appropriate escalation of issues.
- Champion Equality, Diversity & Inclusion (ED&I) and neurodiversity, promoting respectful and inclusive interactions with patients, colleagues and stakeholders.
Skills and experience required
We are looking for someone who brings:
Essential:
- Housekeeping experience, ideally within a healthcare environment.
- Excellent organisational skills with strong attention to detail.
- The ability to work independently, use initiative and make sound decisions in a fast-paced environment.
- Strong verbal and written communication skills.
- Good IT skills, including Microsoft Office applications.
- A professional, responsive and patient-focused approach.
- Understanding of Infection Prevention and Control principles.
- Experience handling confidential and sensitive information appropriately.
- Ability to assess staffing requirements and allocate resources effectively.
- Strong analytical skills with the ability to identify opportunities for service improvement.
- Demonstrates a commitment to delivering a professional, responsive and patient-focused service.
- A collaborative approach with the ability to build positive working relationships across teams.
Desirable
- Previous supervisory or team leadership experience.
- Experience of workforce scheduling and rota management systems.
Why Join Us?
- A supportive and professional working environment.
- Opportunities for learning, development and career progression.
- The chance to play a key role in delivering an exceptional patient experience.
- Competitive salary and employee benefits package.
If you are a motivated, organised and customer-focused individual looking to develop your career within healthcare support services, we would love to hear from you. Join our team and help us maintain the highest standards of cleanliness, safety and patient care.
Benefits include
- Competitive salaries
- 27 days Annual Leave plus Bank Holidays
- Defined contribution pension scheme with employer contribution up to 10%
- Membership to Benenden Health which offers a wide range of benefits, discounts and activities
- Excellent Life Assurance benefit
- Free parking
- Subsidised eye tests
- Free Flu vaccinations
- Subsidised on site Restaurant
“I love working at Benenden Hospital, it’s a beautiful location in the countryside”, “the whole organisation is supportive”, “it’s the team, the team are amazing”, “Benenden is a bit like a family”, “the whole atmosphere is brilliant”
These are just some of the reasons why more than 400 people work at Benenden Hospital which has a long history of caring since it was founded in 1907.
How to apply
If you wish to apply for this position, please complete and submit our application form with your CV attached.
Please note this vacancy may close prior to the closing date without notice, if a sufficient number of applications are received
A member of the HR team will be in contact after the vacancy closes.
Closing Date: 17 November 2026
If you have further questions please email kentcareers@benenden.org.uk
Together, we work hard to maintain a safe, comfortable, patient-focused environment for the people in our care.
All our vacancies are therefore subject to either a Standard or an Enhanced Disclosure Application to the Disclosure and Barring Service as well as satisfactory reference checks. These procedures need to be completed before all new member of staff can join the hospital.
Full right to work in the UK is required as we do not offer sponsorship as an organisation
In accordance with the General Data Protection Regulation (GDPR), we have implemented a Privacy Notice to inform you, as prospective employees of Benenden Hospital, of the types of data we process about you. Please visit our Careers page to read our Privacy Notice
We’re committed to providing good quality, compassionate care. Everyone who works with us plays an important role in supporting this, whether patient‑facing or not, and we value the experience, behaviours, and perspectives our people bring.
We’re an inclusive employer and welcome applications from people of all backgrounds and walks of life. This includes people with disabilities, people from all gender identities, individuals from all ethnic backgrounds, and those who are neurodivergent.
We actively encourage applications from groups that may be under‑represented within our workforce.
We want to understand why you want to work in a hospital environment and how your knowledge, skills, qualifications, and experience align with the role you’re applying for, and how they support a caring and respectful culture. These qualities are best shown through your own experience rather than AI‑generated content. While AI tools may be used for general support, we ask that applications are written in your own words and reflect your true abilities and values.
Taking the time to complete your application carefully and honestly helps us understand your suitability for the role and ensures a fair, open, and values‑based recruitment process.