At Benenden we are proud of our CQC outstanding rating where our patients can be assured of our outstanding record of infection control and care provided by our staff, who are the best in their individual fields. With an Outstanding CQC rating, you can be confident you are joining an industry leading team.
Working within our busy Patient Appointments Team, you will provide a high level of customer service to both Hospital Stakeholders and Patients. This is an important role in ensuring that our patients enjoy outstanding levels of service and the hospital is offering appointments as efficiently as possible.
You will undertake scheduling duties relevant to the coordination of the hospital’s activity timetable, including outpatient clinics, theatre sessions and ACU procedures. This covers a wide range of administrative duties linking in with other key areas to ensure the smooth running of the department in accordance with all policies, procedures and guidelines. working in close liaison with Consultants and Medical Staff, you will need to respond immediately and effectively at all times.
The successful candidate will have the following skills and experience:
- Excellent customer centred approach
- Previous relevant experience
- Customer care qualification or willingness to work towards
- Relevant experience within a healthcare/ customer centred environment
- Excellent IT skills i.e. Microsoft Office and ideally Healthcare records systems
- Methodical and well organised with a high level of attention to detail
For details of the benefits and rewards of working at Benenden Hospital, please visit the ‘Why work for us section’ on the careers page of our website.
If you require further information on this role please contact Derrick Howard on 01580 857368
Together, we work hard to maintain a safe, comfortable, patient-focused environment for the people in our care.
All our vacancies are therefore subject to either a Standard or an Enhanced Disclosure Application to the Disclosure and Barring Service as well as satisfactory reference checks. These procedures need to be completed before a new member of staff can join the hospital.
How to apply
If you wish to apply for this position, please complete the Application Form found here
Then please send this application form, a recent CV, and your covering letter to email@example.com.
Closing Date 28th September 2021
Previous applicants need to apply
Please note that if a large number of applications are received this vacancy may close before the closing date without notice.
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