It is an exciting time to join Benenden Hospital! Our multi-million pound redevelopment means we can offer first class services in an amazing, modern environment. With an Outstanding CQC rating and a Silver award in Investors in People, you can be confident you are joining an industry leading team.
If you have a solid background within a call centre environment with a focus on providing excellent Customer service, and you can demonstrate the drive and dedication to motivate a team to meet targets, then this is the role for you.
Our multi-million-pound redevelopment means we can offer first class services in an amazing, modern environment and with an Outstanding CQC rating and a Silver award in Investors in People, you can be confident you are joining an industry leading team.
We are looking for a dynamic and enthusiastic person to focus on driving and promoting our Private Patient services. The post holder will work closely with the team leader in order to develop both the Private Patient service and the Private Patient team.
It is requisite of the role that the successful candidate will have at least 1- years’ experience leading a team within a call centre environment and it is essential that the successful candidate will be able to demonstrate their ability to meet challenging targets and deadlines. These essential skills will form the initial shortlist criteria.
The successful candidate will evidence excellent communication skills and their ability to analyse data and monitor trends to aid continuous improvement.
Evidence of team engagement and people development is also a key part of this role as well as demonstrating excellent customer service skills.
It is a requirement of the role that the post holder will be expected to work flexibly covering the office on a shift rota from 8.00-20.00 seven days a week.
If you would like to become a part of the Private Patients team at Benenden Hospital, please send in your CV and a covering letter that should clearly evidence the required skills for the role.
If you require further information about the role, please contact Derrick Howard on 01580 857368 or by e-mail email@example.com. A full Job Profile can be found here.
The closing date for this vacancy is Thursday 7th November.
Together, we work hard to maintain a safe, comfortable, patient-focused environment for the people in our care.
All of our vacancies are therefore subject to either a Standard or an Enhanced Disclosure Application to the Disclosure and Barring Service as well as satisfactory reference checks. These procedures need to completed before a new member of staff can join the hospital.
Please note that if a large number of applications are received, this vacancy may close early, without notice.
In accordance with the General Data Protection Regulation (GDPR) we have implemented a Privacy Notice to inform you, as prospective employees of Benenden Hospital Trust, of the types of data we process about you. Please visit our Careers page to read our Privacy Notice.