By signing up to the campaign we have agreed to commit to strengthen patient safety by making five pledges:-

  1. Put Safety First. Commit to reduce avoidable harm and make public our goals and plans.
  2. Continually Learn. Make our organisation more resilient to risks, by acting on the feedback from patients and staff by constantly measuring how safe our services are.
  3. Be Honest. Be transparent with people about our progress to tackle patient safety issues and support staff to be candid with patients and their families if something goes wrong.
  4. Collaborate. Take a lead role in supporting local collaborative learning, so that improvements are made across all of the local services that patients use.
  5. Be Supportive. Help our people understand why things go wrong and how to put them right. Give them the time and support to improve and celebrate progress.

For more information on the "Sign up to Safety" campaign click here.

Please click here to see our actions achieved against our pledges in 2016.

Our Sign up to Safety action plan below details how we will respond to the five pledges listed above.

We will:-

  • Create a Product Selection Group to endorse a standard list of both medical and surgical consumable products and equipment for use within the Trust.
  • Embed and review our new Datix Risk Module.
  • Ensure safe transition into our new Hospital premises as part of the Phase 2 & 3 moves.
  • Scope and formulate an action plan of the “Scan for Safety” initiative.
  • Improve our loan set management.
  • Audit our local implementation of NATSSIPs including a review of perioperative practice documentation.

We will:-

  • Continue to improve the management of safety alerts through the Datix Web Safety Alerts module.
  • Introduce a new platform (Datix Dashboards) for managers to easily, graphically view incidents, risks, feedback and complaints in their own areas of expertise as well as providing managers with a knowledge of statistics from an organisation-wide perspective.
  • Look to strengthen our skills and clinical audit programme.

We will:-

  • Ensure that all staff fully understand the context of “Duty of Candour” and how to put it into practice.  This will include improving documentation of “Duty of Candour” incidents by updating the Datix incident report form.
  • Continue to regularly review and monitor our skills in communicating with patients and carers if/when mistakes occur and share learning.
  • Run staff awareness sessions on Speaking out Safely (SoS).

We will:-

  • Get better at communicating change of practice to enable responsive procurement and support services.
  • Set up a quarterly Theatre User Group forum to improve shared understanding and communication.
  • Get better at including others in process pathway changes to ensure the best possible patient experience together.

We will:-

  • Introduce an automated feedback process (in Datix) which will ensure the reporter of an incident receives an automatic email when an incident is closed informing them of action taken to resolve the incident/lessons learned.
  • Undertake a competence review of tests that we infrequently provide.
  • Continue to support our health and wellbeing strategy and explore ways of improving accessibility to initiatives.
  • Run a Kitchen Table event as part of Kitchen Table Week.