Address: 15 Portland Place, London W1B 1PT.

Located in the Harley Street district of central London, our Outpatients Centre is located at the Mayo Clinic, 15 Portland Place, London W1B 1PT, just a short walk from Oxford Circus, Bond Street and Regent's Park tube stations.

If you're driving, there are car parks (Q Park) located on Oxford Street and Harley Street, as well as Pay and Display street parking along Portland Place.

Our London Outpatients Centre offers expert consultations, helping you take the first step toward specialist treatment and surgery at Benenden Hospital in Kent. 

Our clinic is run from a spacious and well-equipped consulting room, so you'll feel safe and comfortable during your consultation.

While waiting there are a selection of refreshments on offer including cold and hot drinks and cookies.

Within the clinic there is an Ultrasound and MRI machine. 

Whilst not all infections are preventable, a proportion of healthcare-associated infections are. With that in mind, infection prevention and control and basic hygiene are at the heart of good management and clinical practice and therefore vitally important to the work we do.

We're committed to the development and maintenance of a safe environment for patients, staff and visitors. Since Tuesday 31 January 2022, you've not been required to wear a face mask. However, if you have any COVID-19 symptoms, please stay at home.

There's no need for you to wear gloves when attending your appointment, as we have hand hygiene stations for you to use.

Where possible, you should attend your outpatient appointment alone. However, if you have additional support needs, you can be accompanied.

If your friend or relative has developed any of the following symptoms of COVID-19, they must not visit:

• A high temperature
• A new, continuous cough
• A loss or change to your sense of smell or taste
• Loss of appetite, feeling sick or being sick, diarrhoea
• Other flu-like symptoms

Consultations

• Initial consultation: £210
• Follow-up consultation: £172

Hip replacement surgery*

• Guide price: from £12,995

Knee replacement surgery*

• Guide price from £13,750

*Please note: treatment will take place at our hospital in Kent

• For self paying patients, please book online or call our Private Patient team on 0203 432 3746 (Monday to Friday, 8am to 6pm)
• If you are using insurance, please call our Private Patient team on 0203 432 3746
• For Benenden Health members who live in London and have a referral, please call our Reservations team on 01580 242515
• We do not currently see NHS patients at our Outpatients Centre

We’re committed to the quality of care of our patients and strives to continuously improve, while minimising risk and enhancing patient safety.

• Hospital executive
• Board of Governors