Applying for a position
If you wish to apply for a position, please send your application form and CV to kentcareers@benenden.org.uk.
For general vacancy enquiries, please contact Claire Mansfield, Resourcing Officer, by email.
The Management and support teams at Benenden Hospital all play a part in helping the hospital run smoothly and efficiently.
Our Reception and Patient Administration positions communicate with our patients and visitors working closely with the clinical teams. Our Porters, Estates team, Catering staff and Housekeepers play a vital role in maintaining the hospital and grounds and providing services to our patients and visitors.
Our Decontamination Services team is responsible for the decontamination of reusable medical devices received into, used by and sent out from the hospital.
And our back-office departments of Human Resources, Marketing, Finance, Procurement, Governance, and IT all contribute to the running of an exceptional hospital service.
We pride ourselves on supporting each other and this makes Benenden Hospital a great place to work.
I'm currently in the Reservations team lead role, which has been quite a nice natural progression from where I started at the hospital. I actually came back from maternity leave and the opportunity came up and it was too good to miss, so I went for that, and I was well supported by my manager in doing so.
I think one of the things I like most about my role is making the difference to the patients, encouraging the team to be part of that journey for the patient as well and the fact that by helping others we will help each other as well. We're really lucky at Benenden Hospital, obviously our affiliation with Benenden Health means that we do have our Benenden Health membership. We also have access to Vita Health to support us through any mental health issues, so we're well supported here at Benenden Hospital.
I would definitely recommend Benenden Hospital as a place to work; we're so lucky to be surrounded by the beautiful countryside here and it really has a family feel to it.
We are seeking a proactive and experienced Multiskilled Technician – Mechanical to join our Estates Maintenance Team. Reporting to the Estates & Grounds Manager, you will be responsible for delivering high-quality planned and reactive mechanical maintenance across the hospital site. This is a hands-on role requiring flexibility, initiative, and a strong commitment to safety and service standards.
The 30 hours a week will be worked across 4 days with the non working day being a Wednesday or a Friday. However a full time contract (37.5 hours) over 5 days will also be considered. The role would suit someone who enjoys being part of a dynamic and hard working team who has a real can do attitude. Please note - Due to the possible severity of some call out emergencies, you must be no more than 40 minute drive of the hospital on those occasions.
Why Join Us?
Are you passionate about delivering exceptional customer service and making a real difference in people’s lives? Join our dedicated team at Benenden Hospital as a Reservations Advisor and become a key part of our patient administration service.
We are currently recruiting a Reservations Advisors to work flexibly within the Reservations team as an ambassador for the patient administration service. You will be responsible for providing a comprehensive appointment booking service for Clinic, ACU, and Theatre, ensuring every patient receives a seamless and caring experience.
The position is predominantly phone based, managing incoming patient calls and their appointments and is based in a contact centre environment.
Are you passionate about patient safety and clinical excellence? Do you thrive in a team-focused environment where precision and professionalism are key? Benenden Hospital is looking for a dedicated Decontamination Services Technician to join our expert team.
We are currently recruiting for a Decontamination Services Technician to support clinical activity and excellence in patient safety by providing a controlled Decontamination Service for reusable medical devices at the hospital.
As a DS Technician, you’ll play a vital role in supporting clinical activity by ensuring reusable medical devices are safely and effectively reprocessed. Working within a controlled decontamination service, you’ll contribute directly to patient care and safety.
The role is permanent and full time and the working hours are 7am - 3pm or 11am - 7pm Monday to Saturday on rotation.
We are currently recruiting for Clinical administration team leader to join us on a 10 month fixed term contract. This is an exciting opportunity to join a 37 person dedicated team whose primary responsibility is to provide Medical Secretarial and Health Records Management services to our patients and clinical teams. The Clinical Administration Team forms part of the Patient Administration and works closely with colleagues in Reservations and Hospital Administration.
The successful candidate will proactively contribute to the highest standards of patient administration through an effective clinical administrative service across the Health Records and Medical Secretariat teams, by supporting the Clinical Administration Manager whom this role reports into.
Are you a dynamic leader with a passion for delivering exceptional customer service and driving operational excellence? Join us at Benenden Hospital as our new Head of Customer Operations - a pivotal role where your leadership will shape and elevate patient experience, support business growth and champion digital transformation across our hospital services.
This is a senior strategic role where your leadership will directly influence patient satisfaction, operational efficiency, and commercial success.
You will lead a large directorate of administrative services across patient-facing services, working collaboratively across multidisciplinary teams to deliver seamless, high-quality interactions at every touchpoint. Your focus will be on ensuring that every patient and customer receives outstanding service - while aligning operations with broader business development goals.
From managing complex complaints to driving digital transformation, you’ll champion a culture of service excellence, continuous improvement, and financial sustainability.
If you’re ready to inspire change, lead with purpose, and make a lasting impact on the customer journey, we would like to hear from you
Applicants must be able to evidence in their application
Benenden Health has an exciting opportunity for a clinician to provide health and wellbeing education and support across the business. Our Clinical Health and Wellbeing Educator will proactively collaborate across multiple teams within the Society to generate and deliver impactful clinical education and support through providing expert health and well-being guidance through diverse media channels.
What does this mean in reality – it could be filming for one of our Social Media channels, generating and delivering clinically based national webinars, writing for a national magazine or newspaper or providing face to face clinical advice and support to one of our members.
We would consider part time hours or a job share for this role.
To do this we would need someone who can demonstrate the ability to:
Please note this role is at Benenden Health not Benenden Hospital and is based in York.
If you wish to apply for a position, please send your application form and CV to kentcareers@benenden.org.uk.
For general vacancy enquiries, please contact Claire Mansfield, Resourcing Officer, by email.