We are seeking a proactive and experienced Multiskilled Technician – Mechanical to join our Estates Maintenance Team. Reporting to the Estates & Grounds Manager, you will be responsible for delivering high-quality planned and reactive mechanical maintenance across the hospital site. This is a hands-on role requiring flexibility, initiative, and a strong commitment to safety and service standards.

The 30 hours a week will be worked across 4 days with the non working day being a Wednesday or a Friday. However a full time contract (37.5 hours) over 5 days will also be considered. The role would suit someone who enjoys being part of a dynamic and hard working team who has a real can do attitude. Please note - Due to the possible severity of some call out emergencies, you must be no more than 40 minute drive of the hospital on those occasions. 

Why Join Us?

• Be part of a supportive and skilled team
• Opportunities for ongoing development and training
• Work in a values-led environment where your contribution is recognised
• Use modern CAFM systems to track and measure performance

Are you passionate about delivering exceptional customer service and making a real difference in people’s lives? Join our dedicated team at Benenden Hospital as a Reservations Advisor and become a key part of our patient administration service.

We are currently recruiting a Reservations Advisors to work flexibly within the Reservations team as an ambassador for the patient administration service. You will be responsible for providing a comprehensive appointment booking service for Clinic, ACU, and Theatre, ensuring every patient receives a seamless and caring experience.

The position is predominantly phone based, managing incoming patient calls and their appointments and is based in a contact centre environment.

What We’re Looking For

• Experience in a contact centre or customer service environment - Desirable
• Healthcare experience or medical terminology experience - Desirable 
• Strong verbal and written communication skills.
• A positive, pragmatic, and approachable attitude.
• Ability to prioritise tasks and work both independently and collaboratively.
• Good IT skills and attention to detail.
• Experience in healthcare or basic medical terminology (desirable but not essential).

Are you passionate about patient safety and clinical excellence? Do you thrive in a team-focused environment where precision and professionalism are key? Benenden Hospital is looking for a dedicated Decontamination Services Technician to join our expert team.

We are currently recruiting for a Decontamination Services Technician to support clinical activity and excellence in patient safety by providing a controlled Decontamination Service for reusable medical devices at the hospital. 

As a DS Technician, you’ll play a vital role in supporting clinical activity by ensuring reusable medical devices are safely and effectively reprocessed. Working within a controlled decontamination service, you’ll contribute directly to patient care and safety.

The role is permanent and full time and the working hours are 7am - 3pm or 11am - 7pm Monday to Saturday on rotation. 

We are currently recruiting for Clinical administration team leader to join us on a 10 month fixed term contract. This is an exciting opportunity to join a 37 person dedicated team whose primary responsibility is to provide Medical Secretarial and Health Records Management services to our patients and clinical teams. The Clinical Administration Team forms part of the Patient Administration and works closely with colleagues in Reservations and Hospital Administration.

The successful candidate will proactively contribute to the highest standards of patient administration through an effective clinical administrative service across the Health Records and Medical Secretariat teams, by supporting the Clinical Administration Manager whom this role reports into.

• We are seeking a candidate with a management qualification or similar experience deputising and helping lead a large team.
• Experience within healthcare would be desirable 
• You must be results driven and determined with excellent team work and communication skills.

Are you a dynamic leader with a passion for delivering exceptional customer service and driving operational excellence? Join us at Benenden Hospital as our new Head of Customer Operations - a pivotal role where your leadership will shape and elevate patient experience, support business growth and champion digital transformation across our hospital services.

This is a senior strategic role where your leadership will directly influence patient satisfaction, operational efficiency, and commercial success.

You will lead a large directorate of administrative services across patient-facing services, working collaboratively across multidisciplinary teams to deliver seamless, high-quality interactions at every touchpoint. Your focus will be on ensuring that every patient and customer receives outstanding service - while aligning operations with broader business development goals.

From managing complex complaints to driving digital transformation, you’ll champion a culture of service excellence, continuous improvement, and financial sustainability.

If you’re ready to inspire change, lead with purpose, and make a lasting impact on the customer journey, we would like to hear from you

Applicants must be able to evidence in their application

• Proven strategic leadership in customer service within a healthcare setting
• Experience leading large, multidisciplinary teams - including call centres
• Strong commercial acumen with a track record of driving revenue through service excellence
• Expertise in digital transformation and system ownership
• Skilled in data analysis and performance reporting
• Exceptional communication and stakeholder management skills
• Demonstrated ability to lead change, improve processes, and inspire teams

Benenden Health has an exciting opportunity for a clinician to provide health and wellbeing education and support across the business. Our Clinical Health and Wellbeing Educator will proactively collaborate across multiple teams within the Society to generate and deliver impactful clinical education and support through providing expert health and well-being guidance through diverse media channels.

What does this mean in reality – it could be filming for one of our Social Media channels, generating and delivering clinically based national webinars, writing for a national magazine or newspaper or providing face to face clinical advice and support to one of our members.

We would consider part time hours or a job share for this role.

To do this we would need someone who can demonstrate the ability to:

• Work closely with the clinical team to define, plan and deliver a health and wellbeing strategy
• Generate and deliver, webinars, in person education sessions or written collateral on a range of health-related topics i.e. menopause, mens health, long term condition support, to our corporate clients and members
• Be comfortable delivering education over multiple media platforms such as MS Teams, Tik Tok, Facebook, filmed segments
• Develop and deliver written clinical education on health and wellbeing topics such as cardiovascular health, diabetes, mental health etc.
• Use clinical knowledge and diagnostic reasoning to support one to one clinical conversations.
• Be comfortable undertaking national travel

Please note this role is at Benenden Health not Benenden Hospital and is based in York.