Are you commercially astute, data-driven, and passionate about healthcare innovation?

We're seeking a Business Development Manager to help drive strategic growth, launch new services, and shape the future of patient care across the hospital.

In this role, you'll be responsible for developing both new and existing services, bringing products to market, and identifying business development opportunities. You'll work in close partnership with an existing manager to ensure a joined-up approach to service development and delivery, collaborating with internal stakeholders and practicing consultants to deliver impactful, patient-focused solutions.

Are you passionate about delivering exceptional customer service and making a real difference in people’s lives? Join our dedicated team at Benenden Hospital as a Reservations Advisor and become a key part of our patient administration service.

We are currently recruiting a Reservations Advisors to work flexibly within the Reservations team as an ambassador for the patient administration service. You will be responsible for providing a comprehensive appointment booking service for Clinic, ACU, and Theatre, ensuring every patient receives a seamless and caring experience.

The position is predominantly phone based, managing incoming patient calls and their appointments and is based in a contact centre environment.

What We’re Looking For

• Experience in a contact centre or customer service environment - Desirable
• Healthcare experience or medical terminology experience - Desirable 
• Strong verbal and written communication skills.
• A positive, pragmatic, and approachable attitude.
• Ability to prioritise tasks and work both independently and collaboratively.
• Good IT skills and attention to detail.
• Experience in healthcare or basic medical terminology (desirable but not essential).

Are you passionate about patient safety and clinical excellence? Do you thrive in a team-focused environment where precision and professionalism are key? Benenden Hospital is looking for a dedicated Decontamination Services Technician to join our expert team.

We are currently recruiting for a Decontamination Services Technician to support clinical activity and excellence in patient safety by providing a controlled Decontamination Service for reusable medical devices at the hospital. 

As a DS Technician, you’ll play a vital role in supporting clinical activity by ensuring reusable medical devices are safely and effectively reprocessed. Working within a controlled decontamination service, you’ll contribute directly to patient care and safety.

The role is permanent and full time and the working hours are 7am - 3pm or 11am - 7pm Monday to Saturday on rotation. 

We are currently recruiting for an exciting position within our organisation as Head of Governance, Risk and Compliance. Your role will be to lead the governance function supporting regulatory compliance, risk and governance activities across the organisation working closely with department leads and members of the Hospital Executive.  You will support and lead the governance team in delivering an efficient and responsive service that supports the wider business objectives and the delivery of high quality and safe services to our patients.

This is a permanent, full-time position and will be based on site at Benenden Hospital.

We are currently recruiting for Clinical administration team leader to join us on a 10 month fixed term contract. This is an exciting opportunity to join a 37 person dedicated team whose primary responsibility is to provide Medical Secretarial and Health Records Management services to our patients and clinical teams. The Clinical Administration Team forms part of the Patient Administration and works closely with colleagues in Reservations and Hospital Administration.

The successful candidate will proactively contribute to the highest standards of patient administration through an effective clinical administrative service across the Health Records and Medical Secretariat teams, by supporting the Clinical Administration Manager whom this role reports into.

• We are seeking a candidate with a management qualification or similar experience deputising and helping lead a large team.
• Experience within healthcare would be desirable 
• You must be results driven and determined with excellent team work and communication skills.