Careers in management and support

Covering all our non-clinical departments which are critical to the smooth running of our hospital.

Working in Support Services at Benenden Hospital

The Management and support teams at Benenden Hospital all play a part in helping the hospital run smoothly and efficiently.

Our Reception and Patient Administration positions communicate with our patients and visitors working closely with the clinical teams. Our Porters, Estates team, Catering staff and Housekeepers play a vital role in maintaining the hospital and grounds and providing services to our patients and visitors.

Our Decontamination Services team is responsible for the decontamination of reusable medical devices received into, used by and sent out from the hospital.

And our back-office departments of Human Resources, Marketing, Finance, Procurement, Governance, and IT all contribute to the running of an exceptional hospital service.

We pride ourselves on supporting each other and this makes Benenden Hospital a great place to work.

Video transcript

I'm currently in the Reservations team lead role, which has been quite a nice natural progression from where I started at the hospital. I actually came back from maternity leave and the opportunity came up and it was too good to miss, so I went for that, and I was well supported by my manager in doing so.

I think one of the things I like most about my role is making the difference to the patients, encouraging the team to be part of that journey for the patient as well and the fact that by helping others we will help each other as well. We're really lucky at Benenden Hospital, obviously our affiliation with Benenden Health means that we do have our Benenden Health membership. We also have access to Vita Health to support us through any mental health issues, so we're well supported here at Benenden Hospital.

I would definitely recommend Benenden Hospital as a place to work; we're so lucky to be surrounded by the beautiful countryside here and it really has a family feel to it.

Current management and support vacancies

Medical Secretarial Support

£24,784.50 - £25,158 (Full time equivalent)

Permanent contract, Part time (18 hours)

Be the heartbeat of an exceptional patient experience

Are you highly organised, detail-focused, and passionate about delivering outstanding service? Do you take pride in ensuring things run smoothly behind the scenes while making a real difference to people’s healthcare journey? If so, we’d love to hear from you.

We are looking for a Medical Secretarial Support professional to join our dedicated team, playing a vital role in providing a high-quality administrative service that underpins a positive, seamless, and efficient patient experience.

Receptionist

£24,784.50 - £25,058 per annum, pro rata

Permanent, part time (15 hours per week)

We are seeking an enthusiastic and organised Receptionist to join our team. This role is central to the patient journey and plays a key part in delivering a welcoming, efficient and professional service.

The post holder will always provide a high standard of customer service, ensuring a positive, smooth and highly efficient experience for patients, visitors and colleagues. You will act as a key point of contact, supporting both administrative and reception functions within a busy healthcare environment.

Evening Housekeeping Coordinator

£24,784.50 - £277,778 per annum (full time equivalent)

Permanent Contract, Part time (30 hours)

Are you an experienced housekeeping professional with a passion for leadership, organisation, and maintaining exceptional standards? We are looking for a proactive and detail‑focused Evening Housekeeping Coordinator to join our team and help ensure a clean, safe, and welcoming environment across our hospital.

Learning and Experience Facilitator

£33,278 per annum

Permanent Contract, Full time (37.5 hours)

Be the driving force behind a culture of learning, growth, and excellence

Are you passionate about creating meaningful learning experiences that truly make a difference? Do you thrive on helping others build confidence, capability, and skills that drive real impact? If so, we have an exciting opportunity for you.

Reservations Advisor

£24,946 per annum

Permanent Contract, Full time 37.5 hours

We are seeking a dedicated and customer-focused Reservations Advisor to join our Reservations Team. This role is key to delivering a high-quality, efficient Patient Administration Service, acting as an ambassador for the organisation and ensuring a positive experience for patients at every stage of their journey.

The post-holder will work flexibly within the reservations function, supporting outpatient clinics, ACU and Theatre services, and contributing to the achievement of departmental and organisational performance standards.

Housekeeping Assistant

£24,784.50 full-time equivalent

Permanent contract, Part time (30 hours)

We are currently seeking a dedicated and reliable Housekeeping Assistant to join our team at Benenden Hospital. This role is vital in maintaining a clean, safe and welcoming environment for our patients, visitors and staff.

Purpose of the Role

The post holder will be responsible for implementing and maintaining high standards of housekeeping and customer service throughout the hospital. You will play an important part in supporting patient care by ensuring all areas of the hospital are clean, well-presented and hygienic, in line with hospital policies and procedures.

The working hours are:

Monday 07.30 - 15.30

Tuesday 07.30 - 15.30

Thursday 07.30 - 15.30

Friday 12.00 - 20.00

I have a question about working in hospital support and management

What is management and support?

Our management and support staff are all our non-clinical departments across the hospital. They provide an excellent service to our patients and visitors as well as our own employees. All departments contribute to the efficient running of the hospital.

What management and support job roles do we have at Benenden Hospital?

We have a variety of roles across the following departments:

Administration
Catering
Finance
Grounds and Maintenance
Governance
Housekeeping
Human Resources
Information Technology
Marketing
Procurement
Reception
Reservations

What training and development are on offer for a management and support role at Benenden Hospital?

Every employee in our management and support teams is offered a career coaching interview and is invited to create a personalised career development plan.

We provide excellent training in all areas of management and support and it is tailored to the individual’s needs.

Applying for a position

We’re committed to providing good quality, compassionate care. Everyone who works with us plays an important role in supporting this, whether patient‑facing or not, and we value the experience, behaviours, and perspectives our people bring.

We want to understand why you want to work in a hospital environment and how your knowledge, skills, qualifications, and experience align with the role you’re applying for, and how they support a caring and respectful culture. These qualities are best shown through your own experience rather than AI‑generated content. While AI tools may be used for general support, we ask that applications are written in your own words and reflect your true abilities and values.

Taking the time to complete your application carefully and honestly helps us understand your suitability for the role and ensures a fair, open, and values‑based recruitment process.

To apply for a position, please complete our online application form.

For general vacancy enquiries, please contact kentcareers@benenden.org.uk.

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