On arrival at the benenden hospital
When you first arrive, you will need to report to the reception desk inside the main hospital entrance. Please bring with you any specimens, for example, an early-morning urine for pregnancy testing if required.
You will be directed to the Admissions lounge where nursing staff will check and discuss your pre-assessment details, recording any further details relevant to your care. They will also give you an outline of what to expect throughout your stay in terms of postoperative recovery.
Your Anaesthetist will see you and discuss your anaesthetic, confirm your medical history and ensure that the required blood and other tests have been carried out.
During the Anaesthetist's visit there will be an opportunity for you to discuss the anaesthetic procedure appropriate to your surgery.
The nursing staff will answer any other questions you have while you are being prepared for theatre. If you have a family member/friend with you, they will be shown your bed area after you have gone to theatre and your belongings can be taken to the ward. Alternatively, the nursing staff can take them.
Please ensure that you prepare for your operation by removing all nail polish, false nails, make-up and jewellery. Please do not use any moisturisers, deodorant, perfume or aftershave on the day of your surgery. A member of the nursing staff will accompany you to the operating theatre.
After your operation
The nursing staff will be there to guide you through your recovery. You will be transferred from the Theatre Recovery Area to the ward.
A named nurse will be made responsible for your nursing care each shift. Your nurse will be the person who can help to reassure you about any problems or worries that you may have.
If you want to discuss any aspects relating to your treatment, your nurse can make arrangements for one of your doctors to see you and, if you so wish, your relatives.
Occasionally wards are closed for maintenance or to maximise staff cover and it may be necessary to move you to another ward. Such occasions are rare and will not affect your treatment.
Your discharge is decided by your Consultant. He or she will write to your referring clinician and GP giving details of your operation and any aftercare needed.
We will give a fact sheet telling you what you should and shouldn't do after your operation and a letter to give to your GP with details of your case.
In case you experience any problems, the ward will issue you with a number to call. We encourage you to phone between the hours of 0900-1700 if possible. Outside these hours, if your query is urgent, please phone the main switchboard and ask to be put through to the inpatient ward.
Medication to take with you
We would ask that you have a supply of your normal pain killer (e.g. paracetamol, Ibuprofen) at home ready for your discharge from hospital.
If you require stronger pain killers they will be supplied for you to take home.
If you are prescribed other new medications following your surgery, we will provde the initial supply and you will need to contact your GP if you need further supplies.
The details of this medication will be included in your discharge letter.
Dressing and sutures
Patients are directed back to their GP practice for removal of sutures unless by specific request by the consultant, dressing changes are usually organised with the practice / district nurses prior to discharge.