Patient Feedback

We welcome the views of our patients and their relatives or friends.  Please phone us on 01580 240333, or email us with any concerns or issues to: feedback@benenden.org.uk|

Whilst we aim to provide the best possible service to our patients, as far as resources allow, there may be times when we fall short of expectations.  If you feel that there are issues of concern which you wish to raise in a formal manner, please request a copy of our leaflet entitled 'How to Raise Issues of Concern' which gives advice on how to proceed.  Alternatively, you can put your concerns in writing, to the Hospital Director.

If at any time you have a serious complaint about Benenden Hospital that you feel has not been dealt with satisfactorily by the hospital, you may contact the Care Quality Commission, St Nicholas Building, St Nicholas Street, Newcastle Upon Tyne NE1 1NB.  Tel: 03000 61616.

Please click on the following link to view a copy of the report relating to the latest |inspection.

We need your support in meeting the high standards we have set ourselves and welcome your feedback.